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Advanced employee investigation skills - postponed

Building on our workshops on Conducting grievance and disciplinary investigations and Grievance and disciplinary investigations - how to write the report, this new workshop will focus in on the conduct of investigation interviews and consider some of the more complex and challenging operational and legal aspects of the investigation process.

Using role plays, delegates will have the opportunity to identify effective approaches to the conduct of investigation interviews and to practice questioning techniques.

Delegates will also be invited to consider how they would respond to difficult issues that may arise throughout the life-cycle of an investigation process, from responding to an initial complaint or disclosure to the presentation of an investigation outcome at an internal hearing. Drawing on case studies, delegates will be equipped with the skills and know-how to successfully manage the most difficult aspect of any investigation process.

We will also consider some of the potential knock-on effects of investigations, including re-integration issues, and how these can be effectively managed.

At the end of the workshop delegates will be able to:

  • develop a plan for case management and witness interviews
  • identify appropriate styles, approaches and questioning techniques in witness interviews
  • conduct effective interviews
  • respond effectively to challenges arising in the investigation process, including:
    • overlapping complaints and procedures
    • the impact of disability and staff absences in the context of an investigation process
    • disclosure, data protection and freedom of information issues
    • working with external parties
    • anonymous evidence, student/third party witnesses, emotional/angry/distressed witnesses and expert evidence
    • identifying and complying with any external reporting or investigating duties
    • reintegration and managing the operational impact of an investigation.

The first run of this new course which will be led by Eversheds takes place in central London on between 10.00am and 4.00pm (registration from 9.30am).

Attendance will be limited to 15 participants.

A timed programme will be available shortly.
 

Prices and booking processes:

This course has been postponed.

If you would like more information on this course please email seminars@ucea.ac.uk