Mediating remotely is an adapted version of UCEA’s full-day Core mediation skills workshop, to include what colleagues need to take into consideration when mediating remotely. Split over two half-days (Tuesday 2 and Tuesday 9 March), it will be delivered via Zoom using a mixture of plenary and breakout sessions. This workshop is aimed at those who have had no formal training in mediation skills or conflict management, or those who have previously received training and are seeking a refresher course.
Aimed at HR professionals, managers and others responsible for staff mediations in HEIs. It is designed to give attendees a grounding in the knowledge and skills needed to intervene effectively when conflict develops, and to conduct a mediated intervention, both in person and remotely, in the most commonly experienced work scenarios.
The workshop leader has extensive experience in delivering certificated mediation training in mediation skills within the HE sector, and has consistently received excellent feedback from previous participants. She mediates regularly for HEIs across the UK.
The workshop will cover:
The format of the workshop will comprise:
Recent attendees of the Core mediation course which this new online course replaces have said the following:
Individual attendees need to attend both half-day sessions over the two days to reap the full benefit of attending.
For fuller details see the timed programme below.
Mediating remotely – UCEA’s online core mediation skills workshop - programme
Individual attendees need to attend both half-day sessions over the two days to reap the full benefit of attending.
For the benefit of attendees, we are limiting attendance to a maximum of 30 attendees.
This run of the workshop is fully booked, new dates will be confirmed shortly
If you have any queries regarding your interest in attending, please contact events@ucea.ac.uk
Aimed at HR professionals, managers and others responsible for staff mediations in HEIs. It is designed to give attendees a grounding in the knowledge and skills needed to intervene effectively when conflict develops, and to conduct a mediated intervention, both in person and remotely, in the most commonly experienced work scenarios.
The workshop leader has extensive experience in delivering certificated mediation training in mediation skills within the HE sector, and has consistently received excellent feedback from previous participants. She mediates regularly for HEIs across the UK.
The workshop will cover:
- Conflict: the common causes, how to spot it including when working remotely, and how to intervene.
- Mediation: what it is, the role of the mediator and how to use a collaborative approach to resolving conflict both in person and online.
- The key mediation skills and techniques to help shift parties from seemingly intractable positions to interests and common needs.
- A robust process to support you and the parties.
The format of the workshop will comprise:
- A blend of theory with activities and practical tools.
- Discussions around case study scenarios where mediation skills can be used.
- Demonstration of mediation skills.
- The opportunity to put the skills into practice through role play and other practical exercises.
- Small group and paired work.
Recent attendees of the Core mediation course which this new online course replaces have said the following:
- "Excellent course, a ‘must do’ for all managers."
- "A very interesting and useful course."
- "Good introduction to mediation skills."
- "A very valuable and worthwhile course."
- "Really good introduction to mediation skills and how to implement in the workplace to informally resolve conflict."
Dates and programme
The workshop will be delivered in two, three-hour sessions taking place between 10 am and 1 pm on Tuesday 2 and Tuesday 9 March.Individual attendees need to attend both half-day sessions over the two days to reap the full benefit of attending.
For fuller details see the timed programme below.
Mediating remotely – UCEA’s online core mediation skills workshop - programmeAttendance fee and how to book
The participation fee is £150 per place (VAT free). When booking a place, you now have the option of paying online by credit card (note our online booking system indicates the ticket as £150). You can of course be invoiced for the £150 attendance fee (note our online booking system indicates the invoice ticket as £0, you will be invoiced for £150).Individual attendees need to attend both half-day sessions over the two days to reap the full benefit of attending.
For the benefit of attendees, we are limiting attendance to a maximum of 30 attendees.
This run of the workshop is fully booked, new dates will be confirmed shortly
If you have any queries regarding your interest in attending, please contact events@ucea.ac.uk
