Aimed at HR professionals, managers and others responsible for staff mediation in HEIs this workshop on Wednesday 7 and Wednesday 14 May 2025 is designed to give attendees a grounding in the knowledge and skills needed to intervene effectively when conflict develops, and to conduct a mediated intervention in the most commonly experienced work scenarios.
The workshop is split over two half-days and is delivered via Zoom using a mixture of plenary, breakout sessions and role plays to provide an opportunity to put the theory into practice. It is aimed at those who have had no formal training in mediation skills or conflict management or those who have previously received training and are seeking a refresher course that incorporates pointers and tips on mediating in an online environment.
The workshop leader has extensive experience in delivering certificated mediation training in mediation skills within the HE sector and has consistently received excellent feedback from previous participants. She mediates regularly for HEIs across the UK.
The workshop will be delivered in two, three-hour sessions taking place between 10.00 am and 1.00 pm on Wednesday 7 and Wednesday 14 May 2025.
Individual attendees need to attend both half-day sessions over the two days to reap the full benefit of attending.
For fuller details see the timed programme below.
Core Mediation Skills programme
For the benefit of attendees, we are limiting attendance to a maximum of 16 attendees.
We are offering a special early bird price of £425 per place for this workshop until Friday 02 May 2025 for UCEA Members. The participation fee after this date is £449 per place for UCEA Members.
UCEA members can book places via ticket tailor
If you do not work at a UCEA member institution and are interested in finding out more about this course please email events@ucea.ac.uk
When booking a place, you have the option of paying online by credit card (note our online booking system indicates the ticket as £425/£449). You can of course be invoiced for the £425/£449 attendance fee (note our online booking system indicates the invoice ticket as £0, you will be invoiced for £425/£449).
If you have any queries regarding your interest in attending, please contact events@ucea.ac.uk
The workshop is split over two half-days and is delivered via Zoom using a mixture of plenary, breakout sessions and role plays to provide an opportunity to put the theory into practice. It is aimed at those who have had no formal training in mediation skills or conflict management or those who have previously received training and are seeking a refresher course that incorporates pointers and tips on mediating in an online environment.
The workshop leader has extensive experience in delivering certificated mediation training in mediation skills within the HE sector and has consistently received excellent feedback from previous participants. She mediates regularly for HEIs across the UK.
The workshop will cover:
- Conflict: the common causes, how to spot it including when working remotely, and how to intervene.
- Mediation: what it is, the role of the mediator and how to use a collaborative approach to resolving conflict both in person and online.
- The key mediation skills and techniques to help shift parties from seemingly intractable positions to interests and common needs.
- A robust process to support you and the parties.
The format of the workshop will comprise:
- A blend of theory with activities and practical tools.
- Discussions around case study scenarios where mediation skills can be used.
- Demonstration of mediation skills.
- The opportunity to put the skills into practice through role play and other practical exercises.
- Small group and paired work.
- Pre-work for session two is to watch a 50-minute demo film of a mediation.
Previous attendees of this workshop said the following:
- Really well structured and I learned a lot, but it was good to still be able to relate it to my experience.
- A really high quality, well-organised and enjoyable training event. Thank you!
- I enjoyed the course immensely, particularly the first session, I found myself excited by the topic and content, it was well delivered and very informative.
- A great course, it worked really well online, and had great facilitation - thank you.
Dates and programme
The workshop will be delivered in two, three-hour sessions taking place between 10.00 am and 1.00 pm on Wednesday 7 and Wednesday 14 May 2025.Individual attendees need to attend both half-day sessions over the two days to reap the full benefit of attending.
For fuller details see the timed programme below.
Core Mediation Skills programmeAttendance fee and how to book
This course is for colleagues who work at UCEA member HEIs. Individual attendees need to attend both half day sessions over the two days to reap the full benefit of attending.For the benefit of attendees, we are limiting attendance to a maximum of 16 attendees.
We are offering a special early bird price of £425 per place for this workshop until Friday 02 May 2025 for UCEA Members. The participation fee after this date is £449 per place for UCEA Members.
UCEA members can book places via ticket tailor
If you do not work at a UCEA member institution and are interested in finding out more about this course please email events@ucea.ac.uk
When booking a place, you have the option of paying online by credit card (note our online booking system indicates the ticket as £425/£449). You can of course be invoiced for the £425/£449 attendance fee (note our online booking system indicates the invoice ticket as £0, you will be invoiced for £425/£449).
If you have any queries regarding your interest in attending, please contact events@ucea.ac.uk
